Inventory Stock Updates
June 13, 2016
As of June 13, 2016 we are shipping all products the same day the items are ordered except for the roto-molded & soft sided coolers which we are 21 – 60 days out from shipping such items. To check the status of your order, click here.
We understand many of you are frustrated with the delays and we apologize for them. We are working hard to get the coolers out as fast as we can. The delays were due to some material that was out of stock from our vendor. The issue has been corrected and we are shipping the coolers in the order we received the orders. Upon shipment of the order, customers will receive a shipping confirmation which will include UPS tracking numbers.
The demand for the RTIC Coolers is very strong and exceeded our expectations. Because of the high demand, we have invested in additional molds, staffing and production facilities to increase our cooler production several fold and expect to be caught up with all production within the next 60 days.
If you’re in the Houston area, we invite everyone to come by and see them and meet us at our Houston fulfillment center located at 20702 Hempstead Road, Suite 110, Houston Texas 77065 between the hours of 9 a.m. to 5 p.m. Monday-Friday.
If you have any questions, please feel free to contact us via phone at 1-855-527-6993, via email at email@example.com or via our Live Chat.
Thanks again for your support and patience.
John Jacobsen, Founder